Got stuck during Dear Santa?

Of course it can happen that you get stuck while playing Dear Santa. No problem, that can happen to the best.

On this page you will find the answers to all your questions. However, we advise not to look for the answer too quickly, because then you may go too fast through the game and that would be a pity. After all, it is a puzzle game and getting stuck every now and then is part of that. So these hints are for those times when you really can’t figure it out by yourself.

If, after reading the hints, you feel that an object is missing from the game, you can check it here.

If you don’t have that feeling, then read no further to avoid spoilers!

Box:

  • Letter from DPP
  • Letter of introduction from Julian with photo of Julian and his dog.
  • Flyer Missing Person Network
  • Drawing by Julian

Envelope – Chapter 1:

  • Letter from Julian
  • Postcard
  • Letter from Henry in a torn envelope
  • Golden envelope with lottery ticket
  • Torn page from a magazine
  • Seating arrangement
  • Photo of grandma
  • Photo of Kevin and TJ on their first date
  • Photo of Charles and Catherine expecting a baby

Envelope – Chapter 2:

  • Letter from Julian
  • Photo of Julian as Sherlock Holmes
  • Letter of insurance
  • Square map
  • Beermat
  • Train ticket
  • Wish list with green ribbon around it

Envelope – Chapter 3:

  • Letter from Julian
  • Christmas card
  • Torn letter from mother in envelope
  • 4 Several photos of father and mother traveling
  • Photo of Julian in the pool
  • Photo of father and baby Julian
  • Countdown calendar

At the bottom of the box:

  • Photo collage board
  • Card with QR code that takes you to this page.

Every game from DarkPark Games is assembled by hand with the utmost care. Nevertheless, it can unexpectedly happen that something is missing in the game. If it turns out that this is the case with you, you can reach us via: info@darkparkgames.com

We will fix it for you as soon as possible.

Start of the game

Start at the top document and work your way down.

Make sure you don’t open the envelopes until you get a sign that you can.

So first investigate the first 4 documents.

Maybe there is a website you can visit?

Julian wrote something on the back of the flyer.

What do you always do if you have forgotten the password?

Could you maybe get a hint on The Missing Person Network’s website?

As you can read in Julian’s letter, he has created an account at www.missingperson.network

On the back of the flyer he has entered his username: Julian

He has forgotten the password, but if you click on ‘Forgot your password?’ On the website. you get a hint.

On the back of the photo of Julian and his dog you can see that his pet’s name is ‘Buddy’.

This is the password.

Take a good look at the drawing Julian made of the family.

Gender: Female
Skin tone: White
Hair Length: Medium length
Hair Colour: Blonde
Colour of her eyes: Brown
Body Length: Medium
External characteristics: Glasses

You may open the first envelope as soon as this appears on your screen: Chapter I – Christmas 2018

Chapter 1

Unfortunately we made a mistake in the first print. The second square in the magazine should be: ‘the THIRD letter of your spouses Given Name’. We apologize for this mistake and changed it in the second print of the game.

Password for category 'Family'

To solve this puzzle you will need the lottery ticket and the page torn from a magazine.

By answering the questions in the article on the magazine page you will find out how Carol found the winning lottery numbers.

However, two more numbers are circled. Do you think Julian might have done that?

If you cross out all the numbers that Carol has entered to win the lottery, you will be left with two numbers. These together form the password.

These numbers are (from left to right): 86154

Henry's letter

What would Henry mean by: ‘There are things unseen, hidden by the Queen’?

Which Queen is he talking about?

Examine the outside of the envelope that contained Henry’s letter.

Certain letters are underlined in Henry’s letter, but if you put them one after the other, no logical sentence comes out.

Below the stamp that is stuck to the envelope is a hint that you can apply to the letters in the letter.

 

Under the stamp that is glued to the letter it says: ‘+4’.

If you continue four letters from each letter that is underlined in Henry’s letter and put all those letters in a row, you get the sentence:

I have some dirt on Chris.

You don’t have to enter this answer anywhere, it is just part of the story.

Seating arrangement puzzle

In the small pictures you will find extra hints to solve this puzzle.

Is TJ a woman or a man?

Rudolph, TJ and the empty chair for Margot are all on the right, by the window. So there is 1 chair left on that side.

Julian sits alone at the head of the table and his Aunt Sophia sits next to that, but not on the side where Uncle Rudolph sits.

Henry is sitting between two women and not on the right side of the table by the window, because there is only one seat left there.

At the top, Charles sits on the left and Catherine on the right.

Next to Catherine sits TJ on the right side of the table, next to that is Rudolf and next to that is an empty chair. Chris is sitting next to the empty chair.

Julian sits alone at the head of the table at the bottom of the drawing.

Next to Julian, Sophia sits on the left side of the table and next to that sits Henry.

Next to Henry sits Carol and finally, between Carol and Charles sits Kevin.

Answers category 'Family' - BEWARE, SPOILERS!

Julian’s mother is missing and her name is Carol Dickens as can be read on the envelope with Henry’s letter.

Carol’s child is called Julian.

In Henry’s letter you can read that Carol has a relationship with Chris.

In the puzzle with the seating arrangement you find out that Margot is no longer alive. On the back of the photo with ‘mom’ written in Carol’s handwriting is a cross and a date of death. So Carol’s mother is ‘Margot’.

The seating arrangement shows that Charles is Carol’s oldest brother.

The seating arrangement shows that Sophia is Carol’s aunt.

The seating arrangement shows that Kevin is Carol’s youngest brother.

The seating arrangement shows that Catherine is a couple with Charles and so is Carol’s sister-in-law.

The seating arrangement shows that Rudolf is Carol’s uncle.

Chapter 2

Password for category 'Locations'

Julian gives the hint: red, blue, orange, green, pink

Is there a document in this chapter that includes those colors?

View it per line.

If you put the letters in the correct order per line according to the colors that Julian has given as a hint, written numbers will appear in English.

Example: Eight = 8

The password to log in to the ‘Locations’ category is: 3829105

Map puzzle

For this puzzle you need the map and the beer mat.

The beer mat shows that Carol has visited some locations on foot and some locations by car.

In the legend of the map you can see how much distance someone travels in a certain time per foot and per car.

Some routes lead past a location that Carol has already visited.

Carol’s route passes Berwick College first.

Answers category 'Locations' - BEWARE, SPOILERS!

The envelope of Henry’s letter in Chapter 1 shows that Carol lives in London.

The postcard from chapter 1 shows that Carol would love to go to Fiji.

The train ticket from chapter 2 states that Julian was traveling to ‘Portsmouth and Southsea’ when he went to visit his Aunt Sophia.

If you solve the puzzle with the map you will find out that Carol is taking her son to Berwick College.

If you solve the puzzle with the map you will find out that Carol works out at ‘Palmer Pilatus’.

If you solve the puzzle with the map you will find out that Carol borrows her books from ‘Churchill Library’.

If you solve the puzzle with the map you will find out that Carol likes to shop at ‘Royal Outlets’.

If you solve the puzzle with the map you will find out that Carol has her money managed by ‘Fairfield Bank’.

Chapter 3

Maybe there is a website you can visit?

Password for the 1st video

What does mother mean by ‘a secret on the inside’?

Examine the inside of the envelope.

The drawing on the inside of the envelope shows a flower, do you see similar flowers elsewhere?

Mother has drawn flowers on the corners of her farewell letter.

On the inside of the envelope is an image in the shape of an arrow. If you follow this arrow on the letter from mother you will find the correct order of the numbers of drawn flowers.

So the code is: 5423

(Or 4532 if you turn the sticker upside down. That code works too)

Password for the 2nd movie

Chapter two contained a rolled-up wish list from Julian. He has hidden a puzzle in it.

There is also a hint on the back of his wish list.

The green ribbon around Julian’s wish list features numbers and an asterisk.

You also need the drawings on the back of the train ticket to solve this puzzle.

Keep in mind that the train ticket has been torn off.

You can use the green ribbon as a measuring tape.

If you place the asterisk on the green ribbon on the asterisk at the beginning of the presents on Julian’s wish list, the asterisk on the back of the presents will end up with a number.

The train ticket has four drawings that correspond to presents that Julian asks for. From this you can determine the four digits you need for the code and this is how you find out the sequence.

So the code is: 4132

Password for the 3rd video

At the end of the second video from mom, you get a number of sequences of snow crystals as a clue.

Is there a part in Chapter 3 where you see those same snow crystals?

In the image with the snow crystals at the end of the video of mother there are 5 lines.

The order of the snow crystals in each individual line is important.

It can help to use a marker when looking for the right snow crystals on Mom’s Christmas card.

If you connect the snow crystals per line in the correct order on the Christmas card, a letter will always come out.

You are looking for 5 letters in total, because there are 5 lines.

If you keep connecting the snow crystals on the Christmas card as they are in the example of mother at the end of video 2 you will find 5 letters.

These letters together form the word: PROUD

Password for the 4th video

At the very bottom of the box is a piece of cardboard on which Mother has made a photo collage of the family. Only all pictures have been lost over the years.

Fortunately, Julian found them in his search for clues.

But which photo belongs where?

In the top row, all photos of family members are listed in chronological order.

So the photo taken the longest ago will be on the far left and the newest photo will be on the far right.

In the middle row are the 4 holiday photos of mother and father.

The flags on the collage board indicate in which order the photos should be.

Africa, Italy, France, China.

In the bottom row are the four photos of Julian.

Mother made four drawings to indicate the sequence of the photos.

Christmas tree, water, magnifying glass, dog

Don’t forget to add an exclamation mark after the phrase you find in the photo collage.

If all the photos are in the right place and you read the letters on them one after the other, you get the sentence:

I will never leave you.

Don’t forget to add an exclamation mark.

Now you have the password for the last video.

Phone number

What would mother mean by ‘How many days until Christmas?’?

Is there perhaps another part in the envelope of Chapter 3 that this could be about?

Mother made a small drawing on the back of the advent calendar.

Take a good look at the four videos of mother.

In each video mother wears a different Christmas sweater.

Each sweater has a figure that you can find on the advent calendar.

If you look back on the advent calendar the four figures that are on Mother’s Christmas sweaters you will find the numbers that make up the telephone number you need to fill in at www.missingperson.network

The telephone number is: 1411824